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Less than a year ago, we excitedly announced a huge milestone for Pillow – our partnership with Airbnb to bring short-term rentals to multifamily buildings. We’ve been thrilled to work together with Airbnb to introduce home-sharing in a way that meaningfully impacts communities. As a company, we strongly believe in opening doors to new opportunities for everyone, including access to nice, and otherwise expensive apartments. The Airbnb Pillow partnership has helped us carry out our company’s mission and bring the sharing economy to everyone.

What exactly does an Airbnb Pillow partnership mean for building owners and residents?

Multifamily owners who sign up for Airbnb’s Friendly Buildings Program receive access to our next-level management software and support previously provided by Pillow only to its multifamily partners. Furthermore, the residents of these buildings can now generate extra income.

“Together, Pillow and Airbnb give landlords and tenants access to the best services and make home sharing better and easier for everyone,” said Jaja Jackson, Director of Global Multifamily Housing Partnerships at Airbnb.

Pillow’s Pilot Program

Veritas Investments, San Francisco’s largest apartment building owner which specializes in mixed-use multifamily, was the first to participate in this partnership to encourage compliant short-term rentals among its residents. Currently, Veritas is in the midst of a six-month pilot roll out with five of their buildings in San Francisco.

Veritas Investments expressed excitement at the idea of a structured short-term rental program. “We reached out to and surveyed residents, and there’s a great deal of interest in this new aspect of the ‘sharing economy,’’ said Yat-Pang Au, CEO of Veritas Investments.  “This well-supported home-sharing program of Airbnb and Pillow can help our residents with affordability and could further differentiate our properties.”

How the Airbnb Friendly Building Program Works

With this partnership, Airbnb has signed an agreement to introduce landlords in their Friendly Buildings Program to Pillow’s suite of services, including the tools and technology necessary to obtain all information about hosting in their buildings. There are already over 13,000 units enrolled in the Airbnb Friendly Buildings program. The Friendly Buildings Program essentially enables tenants to rent out their units in exchange for sharing some of the revenue with their landlords, which can then be used to finance amenity upgrades in their buildings. Pillow works together with Airbnb to onboard buildings and educate them about the value of home-sharing as well as create tailored lease addendums to further support compliant short-term rentals.


“Demand for home sharing among renters keeps growing, and we anticipate a day when Pillow will be on every renters’ checklist as a must-have, alongside amenities like air conditioning or high-speed internet,” said Sean Conway, CEO of Pillow. The Airbnb Pillow partnership has provided us with a great opportunity for growth. We’ve been able to roll out even more features in Pillow’s mobile app to improve short-term rentals in multifamily buildings. New features like the ability to create listings, communicate with guests, update calendars and pricing – it all makes it easier than ever to generate income through short-term rentals. 

About Pillow

Pillow is solving short-term rentals for multifamily properties, allowing building owners and property managers to have control and transparency over short-term rentals while enabling their residents to rent their units short-term on Airbnb. Pillow is the official and exclusive multifamily housing partner for popular short-term rental listing platform Airbnb. Pillow takes a complicated, time-consuming process for multifamily building owners and created a solution that greatly benefits Multifamily operators and residents alike.

If you own a multifamily complex or management company and are interested in providing short-term rentals, email or visit

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